Privacy Policy

Privacy Statement

At KiddieHaven (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how KiddieHaven.co collects, uses, stores, shares, and protects your information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Collection and Use of Personal Data

Personal data refers to information that can be used to identify you directly or indirectly. This includes details such as your name, email address, phone number, billing address, shipping address, payment information, and other data connected to your account or purchases.

Personal data does not include information that has been permanently anonymized or aggregated.

2. Promoting Safety and Security

We take privacy and security seriously. We use personal data to:

  • Verify customer accounts and activity

  • Prevent fraud and unauthorized transactions

  • Investigate suspicious or potentially illegal activity

  • Enforce our Terms & Conditions and protect our business

This processing is based on our legitimate interest in maintaining a safe and secure shopping experience.

3. What Personal Data We Collect

a) Information You Provide

We may collect personal information when you:

  • Place an order

  • Create an account

  • Subscribe to our emails

  • Contact our support team

  • Participate in promotions, surveys, or giveaways

This may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment-related details (processed securely through payment providers)

  • Account login details

b) Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device type and browser type

  • IP address

  • Operating system

  • Pages visited and time spent on our site

  • Website interaction data

  • Approximate location (based on IP address)

This helps us improve the website experience and performance.

4. How We Use Your Personal Data

We use your personal data to:

  • Process and fulfill orders

  • Provide shipping and tracking updates

  • Communicate about your account and purchases

  • Provide customer support

  • Improve our website, services, and product selection

  • Send promotional offers (only if you choose to receive them)

  • Prevent fraud and improve security

  • Conduct analytics, research, and audits

5. Marketing Communication

If you opt in, we may send you marketing emails about:

  • New product launches

  • Special discounts

  • Promotions and updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your browser or device. They help websites remember your preferences and improve your browsing experience.

How We Use Cookies

We use cookies to:

  • Enable essential website functions

  • Remember your shopping cart and preferences

  • Analyze traffic and user behavior

  • Improve website performance

  • Offer personalized advertisements (where applicable)

You can disable cookies through your browser settings, but some website features may not work properly.

7. Disclosure of Personal Data

We do not sell your personal information.

However, we may share your personal data with trusted third parties only when necessary, such as:

  • Payment processors (Visa, Mastercard, PayPal, etc.)

  • Shipping and delivery companies

  • Marketing platforms (email tools, advertising tools)

  • Website hosting providers and analytics providers

These partners are only allowed to use your information to perform services for KiddieHaven.

8. Legal Compliance and Business Transfers

We may disclose personal data if required by law, legal process, government request, or to protect our rights.

If KiddieHaven is involved in a merger, acquisition, restructuring, or sale of assets, customer data may be transferred as part of the business transaction.

9. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Request deletion of your data

  • Restrict or object to processing

  • Request your data in a structured format

  • Withdraw consent for marketing at any time

To protect your privacy, we may request verification before processing certain requests.

We respond to privacy requests within 30 days.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to read their privacy policies before submitting any personal information.

11. Data Security, Retention, and Protection

We use secure technical and administrative measures to protect your personal data against unauthorized access, misuse, or loss.

Your personal data is retained only as long as needed to:

  • fulfill orders

  • comply with legal requirements

  • resolve disputes

  • enforce agreements

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements.

Any updates will be posted on this page. By continuing to use our website, you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

KiddieHaven
Website: KiddieHaven.co
Email: info@kiddiehaven.co